FAQ
FAQ
The practical part.
Booking & stay
What are the check-in and check-out times?
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Is the whole property booked exclusively by one group?
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How many guests can stay? Are extra beds available?
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Do you offer special rates for monthly or long stays?
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What is the cancellation policy?
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Is an advance payment required, and how can I pay?
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Which ID documents are needed at check-in?
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At the property
Is the swimming pool private? What are the pool timings?
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Is it safe to get into the river?
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Is there Wi-Fi, and is it good enough for remote work?
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Is there power back-up?
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Are pets allowed?
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Is the property suitable for children and elderly guests?
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Is housekeeping included?
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Is parking available?
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Can we host a small celebration or event?
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Food
Is breakfast included?
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Can we cook our own meals?
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How does the partner-dining programme work, and what does delivery cost?
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Can you arrange a cook or Kerala meals at the property?
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Getting here & around
How do I get to Murai from Cochin airport?
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Can you arrange taxis or a driver for sightseeing?
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When is the best season to visit Athirappilly?
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Is mobile network coverage good at the property?
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