Questions
If your question isn’t answered here, write to us. We reply personally.
Booking & stay
What are the check-in and check-out times?
[Answer to be provided by Murai]
Is the whole property booked exclusively by one group?
[Answer to be provided by Murai]
How many guests can stay? Are extra beds available?
[Answer to be provided by Murai]
Do you offer special rates for monthly or long stays?
[Answer to be provided by Murai]
What is the cancellation policy?
[Answer to be provided by Murai]
Is an advance payment required, and how can I pay?
[Answer to be provided by Murai]
Which ID documents are needed at check-in?
[Answer to be provided by Murai]
At the property
Is the swimming pool private? What are the pool timings?
[Answer to be provided by Murai]
Is it safe to get into the river?
[Answer to be provided by Murai]
Is there Wi-Fi, and is it good enough for remote work?
[Answer to be provided by Murai]
Is there power back-up?
[Answer to be provided by Murai]
Are pets allowed?
[Answer to be provided by Murai]
Is the property suitable for children and elderly guests?
[Answer to be provided by Murai]
Is housekeeping included?
[Answer to be provided by Murai]
Is parking available?
[Answer to be provided by Murai]
Can we host a small celebration or event?
[Answer to be provided by Murai]
Food
Is breakfast included?
[Answer to be provided by Murai]
Can we cook our own meals?
[Answer to be provided by Murai]
How does the partner-dining programme work, and what does delivery cost?
[Answer to be provided by Murai]
Can you arrange a cook or Kerala meals at the property?
[Answer to be provided by Murai]
Getting here & around
How do I get to Murai from Cochin airport?
[Answer to be provided by Murai]
Can you arrange taxis or a driver for sightseeing?
[Answer to be provided by Murai]
When is the best season to visit Athirappilly?
[Answer to be provided by Murai]
Is mobile network coverage good at the property?
[Answer to be provided by Murai]